Adobe Creative Cloud FAQs
Find answers to the Frequently Asked Questions on Adobe Creative Cloud:
- How can I get access to the Adobe Creative Cloud software?
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±«ÓãÖ±²¥ offers the Adobe Creative Cloud, a collection of professional Adobe apps free of cost for ±«ÓãÖ±²¥ students, faculty and staff. It is meant to be used for the ±«ÓãÖ±²¥-related activities and not for personal/commercial use.
To request access, please fill out the . **Note: Only currently enrolled ±«ÓãÖ±²¥ students during the given semester are eligible to receive access.
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- How to install the Adobe software and getting started with it?
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Once you get the confirmation mail, kindly follow the steps mentioned in the guide: Adobe-installation [pdf] to install the software and to start using it. Please mail us on ecampus@sjsu.edu if you run into trouble.
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- What to do if you see 'Start Trial' or purchase option inside the Adobe CC?
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If you see trial, then your Adobe CC is running on your personal ±«ÓãÖ±²¥ account and not on the free enterprise account. If so, logout of the your account and login with the enterprise account by following the steps after step 4 mentioned in the Adobe Install Guide [pdf].
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- Are Adobe files available after I leave ±«ÓãÖ±²¥?
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With Student File Transfer from Adobe, students can copy Adobe files from a school-assigned account to a new or existing personal Adobe account.
to help make sure students are aware of the file transfer service, especially students about to graduate.
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If you did not find an answer to your question, email us at ecampus@sjsu.edu.